Humanoid Robots in the Government and Public Service
Make robots automate public services for an efficient administration
As a receptionist, service robots greet public with a warm voice and manage waiting time more efficiently, greatly decreasing congestion time at reception. The robots are engaged in collecting citizen feedback and provide visitor insight to enhance service effectiveness. This significantly improve the efficiency of administrative process and optimize public resources.
Why use service robots in the Government & Public Services sector?
Incoming visitors will be easily appealed by the service robots with their eye-catching appearances, moderate sizes and humanoid behaviors. The robots are proactive, expressive, appealing and mobile, greatly enhancing interactions, decreasing operation cost and optimizing utilizations of human staff. They can continuously perform repetitive tasks during 24h/day, enabling human staff to do more added-value tasks, and alleviating the need for human staff.
- Robots as a useful substitute for Government & Public Services
Achieves quick and smooth communication
Implementing service robots optimizes citizen user experience. Interactions greatly improves public relation.
- Provides single but comprehensive view for each visitor
A single but comprehensive view of each user of the public services will be provided by treating them specially, personally and individually.
- Services & engagement
Service robots are engaged in guiding and assisting the citizens to search the correct information easily and quickly, and to finish the processes effectively according to their needs and requirements.
Typical use cases in Government & Public Services
- Receptionist
- Communicator
- Service Provider
- Survey conductor
- Entertainment